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Know why customers say yes or no.
The reasons customers give stay on the call. It reads every call and chat and counts them, so you can act on them.
What every step of the journey tells you.
Every call and chat is read as it happens — not in a report a month later.
Qualified: scored on your questions — Each conversation marked against your questions — met, not met, not reached — with their answer.
Followed up: every word on the record — A summary, the topics, the next step they asked for, the transcript and the recording.
Closed: the reason, counted — Too expensive, too far, wrong time, bought elsewhere — in their words, counted across every lead.
Learns: fed into the next journey — What worked — the hour, the channel, the answer — shapes the next lead's journey.
Plain-English answers, with the working shown.
How many closed, why, which campaign — ask the way you'd ask a colleague.
What no single call shows — Like the people who said “too far” living nearer your other branch.
Every answer shows how — And says so when a question falls outside your data, instead of guessing.
Only ever your data — Your own workspace's records, read-only. Nothing else.
Frequently asked questions
What does it tell me?
Why every lead closed the way it did — the reasons, counted — plus how each conversation went and how your campaigns are doing.
Where do the reasons come from?
From what people actually said, in their own words — read from every call and chat, then grouped and counted.
How does it make the next journey better?
What worked — the hour, the channel, the answer — feeds the AI that plans each new lead's journey.
Can it see anyone else's data?
No. Only your own workspace's records, and it can read them but never change them.
Where do I find it?
In your IntrLume workspace, under Ask in the sidebar.